Wi-Fi Router and Internet Modem Information

How to get fast, consistent online access with Frontier Wi-Fi routers and Internet modems.

List of Compatible Modems and Routers for Rent or Purchase

With Frontier Communications®, you can rent a modem and router instead of purchasing your own. However, there are numerous modems and routers on the market so you can also purchase your own.

To help you find the most up-to-date Wi-Fi router and modem options, here is a list:

Available to Rent from Frontier
 RouterSpeed
Arris NVG468MQ (SKU4)All FiOS Speeds
Netgear D2200DHigh-Speed Internet
Arris NVG443B (SKU1)High-Speed Internet, Vantage
Arris NVG448B (SKU2)High-Speed Internet, Vantage
Arris NVG448BQ (SKU3)Vantage
Other Compatible Routers and Modems You Can Purchase
 RouterSpeed
Actiontec F2250High-Speed Internet
Actiontec GT784WNVHigh-Speed Internet
Actiontec WR424 Rev E, F and IFiOS
Arris NVG589FiOS
D-Link DSL-2750BHigh-Speed Internet
Greenwave G1100FiOS
Netgear 7550High-Speed Internet
Pace 4111N, 5031NV, 5168NVHigh-Speed Internet
WiFi icon

Wireless Network

Getting online used to require a dedicated desktop computer in the one room with a modem connected to the phone line. “Wireless” access, or using the Internet from another device elsewhere in the house, required getting and installing a Wi-Fi router.

Today, most Frontier modems come with a Wi-Fi router built in, letting you access the Internet from any room in the house and connect more than one device at a time.

Frontier Wi-Fi modems and routers make it easy to get up and running right away, and generally meet all of your Internet needs. But should your Internet needs increase, you may need a different router.

Call to order Internet and equipment today! 1-888-411-0569
What Do You Need Help With?

What Do You Need Help With?

Prepare for Frontier Service Installation


Self-Installation for High-Speed Internet


How to Improve Your WiFi Signal


Prepare for Frontier Installation Service

Frontier wants your installation experience to be as smooth as possible. And to do that, Frontier needs your help.

Tool Icon

Before your installation date, please do the following:

  • Move any large furniture that blocks access to outlets or jacks.
  • Make sure the TV locations you choose are near functioning power outlets.
  • Allow 4-6 hours for installation once the technician arrives.
  • A person at least 18 years old must be home during the installation to make informed decisions about where to place Frontier equipment.
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When a Frontier technician arrives to install your service, here's what to expect:

  • The technician will talk with you about locations for TV and Internet connections. If you purchased FiOS services, an Optical Network Terminal may need to be installed in a central location, such as a garage, basement, or closet.
  • The technician will connect your devices. Frontier does not guarentee the functionality or compatibility or those devices, and our technicians are not authorized to troubleshoot them.
  • Note: In some cases, a connection or wiring used for previous service will not be suitable for the new network. Your technician will talk to you about what you need for the best possible service.

Self-Installation for Frontier High-Speed Internet

Usually within two days of placing your order, you’ll get your Service Order Due Date via email or phone. This is your Frontier High-Speed Internet service activation date, and the date you can download and install Frontier software, which you need to setup your Frontier Internet.

As a Frontier High-Speed Internet customer, you may be able to save money by setting up your Internet yourself.

To see if you are eligible for self-installation, contact customer service. If you’re eligible, Frontier will send you a Self-Installation Kit, which includes:

  • Welcome Letter and Instructions
  • Wi-Fi Router/Modem and Power Supply
  • Ethernet cable
  • DSL Card
  • 3 In-Line Filters for your phone lines
  • Quick Start guide

Self-installation takes about 30 minutes. Before you start your installation, have the primary email address and password you provided at the time of your services signup, as well as the primary billing telephone number for this account.

Now, here's how to self-install your High-Speed Internet:

  1. In your Self-Starter Kit, verify that you have the following parts:
    • 3 In-Line Filters
    • Ethernet Cable (larger connector)
    • Phone Cord (smaller connector)
    • Power Supply
    • Wi-Fi Router

    NOTE: You may use the included Ethernet cable to set up your Internet connection on a desktop or laptop, or go wireless on a tablet or smartphone.

  2. No prior Internet service? Great! Move on to Step 3! But if you have Internet service through another provider, you need to disconnect it first.
    • If you currently have dial-up (if you receive Internet service through your telephone line), unplug the phone cord from your computer and the wall jack.
      • Set the phone cord aside.
    • If you currently have other Internet service and use a router, disconnect it and any devices connected to it.
      • Your new Frontier Wi-Fi Router has built-in wireless capabilities, which allow you to connect additional computers to your network without cables.
    • If you are replacing a current Frontier Wi-Fi Router, unplug the Ethernet Cable from your old router and plug it into the new WiFi Router.
  3. To limit disruption in phone clarity and Internet service, install the three In-Line Filters included in your Self-Installation Kit. If you need more, call 1.800.239.4430 and we'll send more at no charge.
    • To install, connected the PHONE side of the In-Line Filter to devices such as:
      • Phones
      • Answering machines
      • Caller ID units
      • Fax machines
      • Satellite receivers
      • DVRs
      • Meter readers
      • TTY devices
      • Emergency medical devices
      • Security systems

    NOTE: Do not install filters on phone jacks that are not in use.

 

  1. Connect your Phone Cord to the DSL port on the Wi-Fi Router, and to the DSL port on the In-Line Filer.
  2. Connect the Power Supply to the Wi-Fi Router, plug it into a power outlet, and turn it on. The power light should be a steady red or green.
    • The DSL light will blink first. Wait for it to turn solid green before continuing the installation process.
    • If the DSL light doesn't turn solid green after 2 minutes, check that all connections are secure and that the physical setup is complete.
  3. For a wired setup, connect your Ethernet cable to your new Wi-Fi Router, and connect your computer to the router using Ethernet port 2, 3 or 4.
    • Do not use port 1 for initial setup.
  4. Verify your High-Speed Internet connectivity.
    • If you are still unable to connect, please call 1.800.239.4430.

How to Improve Wi-Fi Signal

To help get the most out of your fast, reliable Internet connection, you want a strong Wi-Fi signal. Whether you live in an apartment or a house, things like walls and doorways, not to mention your neighbor’s router, can interfere with your signal. So how can you improve your Wi-Fi signal without knocking down walls or moving to the countryside? We have some suggestions!

First, though, remember that the antennas on a Wi-Fi router work like an umbrella. Now, try the following to improve your Wi-Fi signal:

  • Place your router in a high place for better coverage.
  • Move your router closer to the middle of a room, and away from windows and corners.
  • Move other devices, like gaming consoles and Apple TVs, around to find the best spot. It might be in front of the TV or off to the side, not on a shelf.
  • If your router has a few antennas, adjust them to maximize signal strength.
  • Consider purchasing and installing Wi-Fi signal extenders, especially if you live in a large house.
Call to order Frontier Internet today!